Zapier review: is it worth it for no-code automation across a very large app catalogue?
Zapier is a good no-code automation tool for a team without engineers that wants to connect many apps; its directory lists 9,000+ apps. The Free plan allows only two-step Zaps and 100 tasks a month. Professional starts at $19.99 a month billed yearly, with a 14-day trial. The overage rate per task is not published.
| Starting price | Free plan; paid plans from $19.99 a month, billed yearly (read October 5, 2026) |
|---|---|
| Free plan or trial | Free plan |
| Standout feature | Its app directory lists 9,000+ apps |
| Maker | Zapier |
In this review
Who is Zapier for?
Zapier is for people who want to connect many apps and automate tasks without writing code, such as a small team with no engineers.
Skip it if you need to know the exact cost of going over your task limit before you buy: the pricing page does not give that rate as a number.
Pros and cons
Pros
- A free plan and a 14-day Professional trial with no credit card required
- A very large app directory: 9,000+ apps per the vendor pages
- SOC 2 Type II and SOC 3 reports named on the trust center
Cons
- The Free plan is limited to two-step Zaps and 100 tasks per month
- Pay-per-task overage is charged at a higher per-task rate that the pricing page does not state as a number
- Live chat support starts only at the Professional 2,000 task tier
How much does Zapier cost?
| Plan | Price | Charged per | Main limit |
|---|---|---|---|
| Free | Free | Per account | Zaps, Tables, and Forms included (100 tasks per month); Two-step Zaps |
| Professional | From $19.99 a month, billed yearly | Per account | Multi-step Zaps; Unlimited Premium apps; Webhooks; task tier chosen on the page selector |
| Team | From $69 a month, billed yearly | Per account | 25 users; Shared Zaps and folders; Shared app connections; SAML SSO |
| Enterprise | Quote on request | Per organization | Unlimited users; Annual task limits |
| Agents Pro (add-on) | $33.33 a month, billed yearly | Per account | 1,500 activities per month (Agents Free: 400 activities per month) |
| Chatbots Pro (add-on) | $13.33 a month, billed yearly | Per account | Build up to 5 chatbots (Chatbots Free: up to 2 chatbots) |
| Chatbots Advanced (add-on) | $66.67 a month, billed yearly | Per account | Build up to 20 chatbots; Remove Zapier logo |
Did we sign up for Zapier?
How it scored
| Criterion | Weight | Score (1-5) | Evidence |
|---|---|---|---|
| Core job | 25% | 3 | Triggers, multi-step Zaps, filters, paths and app connectors are documented; not yet confirmed first-hand or by user reports. [source 1] [source 2] |
| Fit for the category's buyer | 20% | 4 | No coding required per the vendor FAQ; the self-serve Professional plan includes multi-step Zaps and Premium apps, and Team adds 25 users. [source 1] |
| Pricing transparency | 20% | 4 | Starting prices, task tiers, add-on prices, a free plan and a 14-day trial are public; the overage rate is not given as a number. [source 1] |
| Setup and time to first result | 15% | 3 | Self-serve signup, a 14-day trial without a credit card, and no coding needed per the vendor FAQ; capped at 3: not tested hands-on. [source 1] |
| Integrations and data portability | 10% | 5 | App directory of 9,000+ apps per the vendor pages, a developer platform, SDK and MCP, and JSON export of Zap workflows from account settings per the help center. [source 1] [source 2] [source 3] [source 4] [source 5] [source 6] |
| Trust, security and support | 10% | 4 | SOC 2 Type II, SOC 3, GDPR and CCPA on the trust center; a public status page; support channels listed by plan. [source 1] [source 2] [source 3] [source 4] |
What do Reddit users say about Zapier?
Reddit discussions show mixed feelings about Zapier, with some users praising its automation capabilities and others criticizing its task-based pricing, especially with AI integrations. Some users have found alternatives or built their own solutions due to cost concerns.
Coming from Workato, this is an unfair comparison. I’ve found Zapier to be limited and frustrating. Then again, cost is a fraction of what Workato is....
I'm about to give up on Zapier. It fails more often than it works, and I am trying to fix one zap right now and it won't publish the zap and doesn't tell me why not....
Zapier's solid for simple linear stuff - a form submission triggers a ticket, a Slack message creates a row in Sheets. Where it falls apart is anything with branching logic, apps that don't have APIs, or workflows that need proof they completed....
Their policies are crap and is a constant sore spot. Pro-rated refunds should be a thing especially if your account doesn’t show any abusive patterns....
Zapier has always been the easiest money I’ve spent. So much capability for the money.
What are the best alternatives to Zapier?
- n8n: A workflow automation platform that pairs AI with business process automation, aimed at technical teams that want code and no-code in one tool. [source]
- Power Automate: Microsoft's tool for automating workflows across apps, systems and websites, including robotic process automation. [source]
- Workato: An enterprise platform that connects apps, data, workflows and AI agents in one place. [source]
Frequently asked questions
Does Zapier have a free plan?
Yes, Zapier has a Free plan that is free forever.
Is there a Zapier free trial?
Yes, a new account is enrolled in a free 14-day trial of the Professional plan, and no credit card is required.
What counts as a task in Zapier?
A task is used each time a Zap successfully completes an action; some apps or actions use more than one task, while triggers and failed actions use none.
What happens when Zapier hits the task limit?
With pay-per-task billing on, Zaps keep running at a higher per-task rate up to a maximum; with it off, Zaps pause until the next usage period.
Is Zapier SOC 2 compliant?
Yes, the trust center lists SOC 2 Type II, with the report available under NDA, and a public SOC 3 report.
Sources
- Zapier pricing (read )
- Zapier home page (read )
- Zapier app directory (read )
- Zapier Trust Center (read )
- Zapier status (read )
- Zapier Help Center (read )
- Zapier developer docs (read )
- Zapier Developer Platform docs (read )
- Powered by Zapier docs (read )
- Zapier Tables (read )
- Zapier Help Center: import and export Zap workflows (read )
Changelog
- : Drafted with AI assistance and checked against the cited sources. Peter Chen, CEO of Midwest AI Solution Inc., is the editor responsible for this site and its corrections.
- : Published without a hands-on test; the setup score is capped at 3 until one is done.
- : Rewrote the answer in plainer words; each alternative now carries a sourced sentence.